News RSS


EXCHANGE POLICIES What should I do if I received a damaged item? FIRST, DON’T PANIC. Here at Olivia Manila, we take utmost care to ensure that all products are properly wrapped, packed and sealed to prevent damages. In case of receipt of damaged items, please report thru our social channels (Instagram or FB account) within 7 days from receipt of delivery. Exchange will not be processed without prior notification either through the said channels If the item does not fit me, can I request for an exchange? DEFINITELY! Since sizes of items may vary, we may also accept exchange of item size within 7 days from the receipt of the delivery provided that the item is still available. it is...

Continue reading